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Terms & Conditions

Welcome to LuisFernando.com. This website is owned and operated by Ambientále LLC. When you purchase one of our products you are subject to the following terms and conditions. Please read these conditions carefully prior to purchase, as once items have been bought, you are bound by these terms and conditions.

PRIVACY

Personal Details – Any personal information that you provide to us, including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of Ambientále LLC.

SECURITY

Ambientále LLC does not collect or record any credit card details provided when purchasing products from our website. Your credit card details are processed by PayPal.

PRICING

All pricing is in US dollars. We reserve the right to change pricing at our discretion and without notice.

PAYMENTS

We accept all major credit cards. Orders dispatch upon payment being received in full.

SHIPPING INFORMATION

We like to make your online shopping experience as pleasant and simple as possible, so our shipping methods and policies have been designed to get your order to you quickly and efficiently.

• Once items have been shipped, they become the property and responsibility of the purchaser. If a product arrives damaged, or is misplaced, it is the purchaser’s responsibility to liaise with the shipping company. No refunds or replacements will be given for products missing or damaged in transit. We will, however, provide you with all the necessary information to make your claim.

• Items shipped internationally are insured against loss or damage and this cost is included in your shipping quote. Once your order is placed and dispatched, it is your property. Any missing items or damages are the responsibility of the purchaser.

DUTIES AND TAXES

Please be aware that any items shipped internationally may incur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country you are shipping to. Your package will not be released from customs until these payments are made. We are unable to advise how much these duties will cost, please ensure you aware of the cost of these fees before you make your purchase.

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